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irondutchess

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The specified confirmation code is not correct
« on: May 04, 2019, 10:24:34 PM »
When trying to register on the site, both clicking the link in the email or pasting in the code brings up the following error message.

"The specified confirmation code is not correct or the account has already been confirmed.
Enter your confirmation code below to complete the registration process."

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Pharg

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Re: The specified confirmation code is not correct
« Reply #1 on: May 05, 2019, 10:08:09 PM »
Hi irondutchess,

It usually means it has already been confirmed, because a setting has been changed in the admin to activate the account on signup or has been manually activated.
« Last Edit: May 05, 2019, 10:21:31 PM by Pharg »
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Pharg ( Phill )

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osDateEvo v1.3 | PHP: 5.3.42 & PHP: 7.2 | MySQL: 5.5.35

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irondutchess

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Re: The specified confirmation code is not correct
« Reply #2 on: May 05, 2019, 11:23:33 PM »
Thanks for the reply.

I checked that by looking to see if the account I just registered turned up in the members list, but it doesn't show up anywhere.

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Pharg

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Re: The specified confirmation code is not correct
« Reply #3 on: May 06, 2019, 02:46:30 AM »
Hi irondutchess,

I am not sure what is happening on your site, might be this: https://www.osdateforum.com/general-osdate-help/confirming-registration-error/msg2169/#msg2169
Regards,
Pharg ( Phill )

Don't Personal Message me unless it's about a sensitive matter!!

REMEMBER TO ALWAYS BACKUP BEFORE MAKING ANY CHANGES!!

osDateEvo v1.3 | PHP: 5.3.42 & PHP: 7.2 | MySQL: 5.5.35

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irondutchess

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Re: The specified confirmation code is not correct
« Reply #4 on: May 10, 2019, 02:33:32 PM »
Hi,

Had a look at the other post, when I disable send email, that gets changed in the database, so some information is getting there. But after registering a new user there is no new user listed in the admin panel, and the confirmation code unsurprisingly doesn't work as the user doesn't exist in the database. Even if I disable the requirement for a user to verify so the user becomes active immediately after registration, the user isn't created.

So what seems to be happening is that on submitting the sign up form the information just isn't being saved in the database.

I have checked the solution found in the other post and mycrypt ;extension=mcrypt.so is installed and active on the server.

Any other ideas as to why the form isn't being added to the database on submission? This is only a test site prior to deployment so there is no great urgency, it would just be nice to solve the problem, so I can move on to other things.

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Pharg

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Re: The specified confirmation code is not correct
« Reply #5 on: May 10, 2019, 11:04:08 PM »
Hi irondutchess,

What hosting are you using?
Regards,
Pharg ( Phill )

Don't Personal Message me unless it's about a sensitive matter!!

REMEMBER TO ALWAYS BACKUP BEFORE MAKING ANY CHANGES!!

osDateEvo v1.3 | PHP: 5.3.42 & PHP: 7.2 | MySQL: 5.5.35

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irondutchess

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Re: The specified confirmation code is not correct
« Reply #6 on: May 10, 2019, 11:22:04 PM »
Centos 7 VPS
Apache 2.4.39
cPanel 78.0 (build 23)
Any php version from 5.6 to 7.2 with or without FPM (tried them all)
From Inmotion Hosting.

There are several other non osdate software installations that use php/msql that write to their databases OK.

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Pharg

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Re: The specified confirmation code is not correct
« Reply #7 on: May 11, 2019, 10:16:28 PM »
Hi irondutchess,

Have you tried installing again from the a fresh download and then try registering as a new member?
Regards,
Pharg ( Phill )

Don't Personal Message me unless it's about a sensitive matter!!

REMEMBER TO ALWAYS BACKUP BEFORE MAKING ANY CHANGES!!

osDateEvo v1.3 | PHP: 5.3.42 & PHP: 7.2 | MySQL: 5.5.35

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irondutchess

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Re: The specified confirmation code is not correct
« Reply #8 on: May 11, 2019, 11:35:03 PM »
Just done a complete reinstall from scratch, same thing, confirmation code not accepted. During the install there were green tick for everything.