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SJ999

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  • 7
  • osDate Version: osDateEvo v1.3
Images on homepage not fully loading
« on: May 24, 2019, 09:01:39 PM »
Hi there,

I have just upgraded from Osdate 2.6 to the latest Evo 1.3.   

On the homepage, I am finding that only about 3/4 images are loading for the profiles at any one time.  This was also happening before I upgraded, but it never used to happen, so I do not know exactly what is causing it.  I am on a shared server, but I was before I had the problem.

Any ideas anyone?

Thank you
SJ

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Pharg

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  • 3,272
    • OsDateFourm
  • osDate Version: osDateEvo v1.3
Re: Images on homepage not fully loading
« Reply #1 on: May 24, 2019, 09:55:17 PM »
Hi SJ999,

Remember me telling you when I intsalled osDateEvo for you that the images weren't loading and you need a better server.

Try another host, your one you have has issues.
Regards,
Pharg ( Phill )

Don't Personal Message me unless it's about a sensitive matter!!

REMEMBER TO ALWAYS BACKUP BEFORE MAKING ANY CHANGES!!

osDateEvo v1.3 | PHP: 5.3.42 & PHP: 7.2 | MySQL: 5.5.35

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SJ999

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  • 7
  • osDate Version: osDateEvo v1.3
Re: Images on homepage not fully loading
« Reply #2 on: May 24, 2019, 10:19:18 PM »
Hi Pharg  :D

I remember now...sorry completely forgot! 

I will send them a message first, see what they say...

Thanks again,

SJ


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SJ999

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  • 7
  • osDate Version: osDateEvo v1.3
Re: Images on homepage not fully loading
« Reply #3 on: May 28, 2019, 07:39:08 AM »
Hi Pharg,

This is the reply from my host when I asked about the missing images:

"…the missing photo appears to be caused by 500 errors from the 'getsnap.php' and 'updateonlinetime.php' file.

I have also checked the resource usage in the server level and found both files have exceeded CPU limit on shared server environments:

Please note that all shared servers are running with Cloud Linux. This software allows us to isolate our customer’s usage on the server and provide more stability for our shared customers. With Cloud Linux, each account has following server resource limit:

2% CPU and MEMORY,
0.4% for MySQL or 5000 Total Connections
20% for Top Processes.
When those values are reached by an account the website's loading time will decrease due to those limitations and errors will appear such as 500 errors.

..it has utilized high CPU usage over the resource limits. You may need to consult the developer to see if there is a new version available for osDateEvo scripts to be upgraded to be working properly with PHP 7.2."

Do all hosts limit their shared servers? 

Is my only option to put the script on a more expensive hosting package?

What should I look for in a new host, to make sure this does not happen again.  :)

Thanks
SJ999





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Pharg

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  • 3,272
    • OsDateFourm
  • osDate Version: osDateEvo v1.3
Re: Images on homepage not fully loading
« Reply #4 on: May 28, 2019, 11:04:50 AM »
Hi SJ999,

Thanks for the info.

You do need a better hosting server with less restrictions.

Here you will find Highly Recommended hosting servers for osDateEvo v1.3 being the latest version and some older versions of osDate.

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« Last Edit: May 28, 2019, 11:10:15 AM by Pharg »
Regards,
Pharg ( Phill )

Don't Personal Message me unless it's about a sensitive matter!!

REMEMBER TO ALWAYS BACKUP BEFORE MAKING ANY CHANGES!!

osDateEvo v1.3 | PHP: 5.3.42 & PHP: 7.2 | MySQL: 5.5.35

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SJ999

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  • 7
  • osDate Version: osDateEvo v1.3
Re: Images on homepage not fully loading
« Reply #5 on: May 28, 2019, 07:46:29 PM »
Hi, yes, so which plans at your recommended host https://www.tmdhosting.com do you recommend to work well with osdate Evo?

Shared Hosting
cloud sites
VPS hosting or
Dedicated servers

Will Evo work on the shared hosting plan?

Thank you
SJ

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Pharg

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  • 3,272
    • OsDateFourm
  • osDate Version: osDateEvo v1.3
Re: Images on homepage not fully loading
« Reply #6 on: May 28, 2019, 09:45:37 PM »
Hi SJ999,

Yes it does work as I have the BUSINESS shared hosting with them.
Regards,
Pharg ( Phill )

Don't Personal Message me unless it's about a sensitive matter!!

REMEMBER TO ALWAYS BACKUP BEFORE MAKING ANY CHANGES!!

osDateEvo v1.3 | PHP: 5.3.42 & PHP: 7.2 | MySQL: 5.5.35

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SJ999

  • *
  • 7
  • osDate Version: osDateEvo v1.3
Re: Images on homepage not fully loading
« Reply #7 on: May 31, 2019, 02:47:59 PM »
Hi Pharg, few questions please..

Does your site load quickly at tmdhosting?

How many users online at the same time can it handle?

Will this Business Hosting plan need upgrading at some point if the site has say, more than 20 users online?

Thank you, SJ

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Pharg

  • *****
  • 3,272
    • OsDateFourm
  • osDate Version: osDateEvo v1.3
Re: Images on homepage not fully loading
« Reply #8 on: May 31, 2019, 10:27:34 PM »
Hi SJ999,

Yes my sites load very fast and I have 3 x osDateEvo sites at the same time on the same hosting, plus
running this forum all from the same host.

It hasn't overloaded the hosting I have had in 2 or 3 years.

I can't say if you might need to change anything but tmd are very helpful if anything needs changing, they also recommend their
hosting for osDate.
Regards,
Pharg ( Phill )

Don't Personal Message me unless it's about a sensitive matter!!

REMEMBER TO ALWAYS BACKUP BEFORE MAKING ANY CHANGES!!

osDateEvo v1.3 | PHP: 5.3.42 & PHP: 7.2 | MySQL: 5.5.35