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paypal gold and silver membership not upgrading
« on: August 19, 2018, 11:52:33 AM »
gold and silver membership not upgrading

"it keeps saying: first select a payment method"

but it is selected.  >:(


From: Pharg
Hi winstonwestenburg,

Have you setup the Paypal system in the and have you setup the memberships in the admin already?
me: YES

When doing the upgrade, was a membership silver or gold selected before clicking Paypal continue?
me: yes gold was already selected

Don't normally get a error unless it's not setup.

There is a update coming for this also, we are removing the continue free button, it's not needed when
free memberships are set for life.


Anybody: how do I solve this?

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Pharg

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Re: paypal gold and silver membership not upgrading
« Reply #1 on: August 19, 2018, 09:48:07 PM »
Hi winstonwestenburg,

Attached below are pics of the payment system working.

If you don't tick the select area next to Paypal then you will get a warning ( No payment method selected. )

Try ticking the selector next to the word Paypal first before clicking continue and let me know if you still get this problem?

Regards,
Pharg ( Phill )

Don't Personal Message me unless it's about a sensitive matter!!

REMEMBER TO ALWAYS BACKUP BEFORE MAKING ANY CHANGES!!

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Re: paypal gold and silver membership not upgrading
« Reply #2 on: August 20, 2018, 06:29:22 PM »
As a free member. I want to upgrade from free member to GOLD member.

So I click on "My Membership-----Update Membership

The next page appears
GOLD membership is automatically selected.....
Paypall is not automatically selected.....

now look at my attachments

When I "upgrade" from Free Membership to Free Membership it does work perfectly.
But from free to gold or silver I get the situation that you see in the attachments

How do I solve this?


Hi winstonwestenburg,

Attached below are pics of the payment system working.

If you don't tick the select area next to Paypal then you will get a warning ( No payment method selected. )

Try ticking the selector next to the word Paypal first before clicking continue and let me know if you still get this problem?
« Last Edit: August 26, 2018, 10:49:17 PM by Pharg »

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Pharg

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Re: paypal gold and silver membership not upgrading
« Reply #3 on: August 20, 2018, 09:35:12 PM »
Hi winstonwestenburg,

Paypal is not auto selected because you might install other options to pay, so you have to
select it every time you upgrade.
If you look in the admin under Profiles for Approval You might find it waiting for approval if you have this option turned on.

When upgrading from free to gold you have to log out the log back in to see the membership change.
This has been changed in the next update coming.


Quote
As a free member. I want to upgrade from free member to GOLD member.

So I click on "My Membership-----Update Membership

The next page appears
GOLD membership is automatically selected.....
Paypall is not automatically selected.....


As for the Free to Free upgrade, this is getting removed in the update coming.
Quote
When I "upgrade" from Free Membership to Free Membership it does work perfectly.
Regards,
Pharg ( Phill )

Don't Personal Message me unless it's about a sensitive matter!!

REMEMBER TO ALWAYS BACKUP BEFORE MAKING ANY CHANGES!!

osDateEvo v1.3 | PHP: 5.3.42 & PHP: 7.2 | MySQL: 5.5.35